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With over 40,000 customers, the City of High Point, NC, has been a DataVoice customer for over 15 years.

As an electricity provider, your organization has a simple mission: Keep the power on for your customers. Every year, powerful storms make that mission more difficult.

Utilities’ power outage mitigation strategies can play a large role in determining how members perceive their local providers.

In your work for a water or wastewater utility provider, there will come times when you need to reach customers with important information.

This process of technology-aided outage management and service restoration can go even better when every employee has an easy grasp of how the OMS works. This is where a user-friendly OMS can prove its worth.

Utilities can integrate their OMS deployments with other key technology tools to enable powerful benefits for multiple departments and strengthen their ability to respond to any disruptions or interruptions.

Greater technology integration throughout utility operations can give everyone the tools they need to perform their roles quicker and with greater confidence.

Solutions that aren’t right for use in the field may see poor adoption rates or simply fail to get the intended results.

Linemen must navigate numerous dangers while serving their communities. During the summer months, another threat emerges: the heat.

Utility companies located on the West Coast of the U.S. and other regions prone to seismic activity would be wise to develop robust earthquake response strategies using the latest and most effective post-disaster outage mitigation techniques.

Utilities can help workers avoid injury by giving them the guidance they need to safely navigate winter weather.

Harris and DataVoice are committed to your success and continued partnership. We look forward to working together and building upon our relationship for many years to come. Find answers to commonly asked questions here about the acquisition.

The Harris Utilities Group, a leading provider of advanced enterprise software solutions, has acquired utility systems innovator DataVoice International.

Power providers that have not yet made hurricane preparedness plans should consider developing such strategies.

The rise of smart metering technology has gained widespread attention in recent years.

Popular by some for their cuteness factor, many utilities consider squirrels major threats because they are often the cause of power outages.